Definition of Canned Response

A prewritten response to a frequently asked question. This approach is often used in support or sales functions at a company. It is used to save time because the same text can be used to answer multiple customer questions without modification.

Example: To help scale up support, the leader of the support team created canned responses for many of the questions that the support reps would encounter.

Variations: canned response templates

Usage of "Canned Response" by Country

Business English is used in many different countries around the world. Some of the words and phrases listed on this site will be understood everywhere Business English is used, but some words and phrases are only used in specific countries. The map below shows where "Canned Response" is most commonly used.

Word Usage Map

Learn More About "Canned Response"

"Canned Response" is in the top 30% most popular words looked up on this site.

"Canned Response" is used in the workplace during meetings or emails.

The definition for "Canned Response" was last updated in 2022.

Trending Words

Check out the list below for the trending words that people are searching for on this site.

President's Club
Pull An All-Nighter
Apples To Oranges

Newest Words

Check out the list below for the latest words and phrases added to this site.

Time Zone Friendly
Unregretted Attrition
High Level Discussion

Business English Quiz

Question: What does "Calendar Invite" mean?

   (A) When a person wants to meet with you next week.
   (B) An email sent to schedule a meeting with the option to either accept or decline the meeting at the scheduled time.
   (C) When a person has available time on their calendar to meet with you.
   (D) When a person does not have any time to meet with you.

Answer: Find out the right answer here.

About This Site

Jargonism is a Business English dictionary. You can learn about words and phrases that are commonly used in the workplace like Circle Back, Thought Leader, and Offsite. We also have a Word of the Day, which is a daily Business English vocabulary word that is commonly used in the workplace.

On this site, we also have templates on how to communicate effectively at work, such as requesting PTO, declining a promotion, and taking a sick day.

Word of the Day

Date: 02/08/2023

Word: Close It Out

Definition: To mark something as completed.

Example: This task has been fixed, so let's close it out within the task tracker.

Cite This Page

"Canned Response." Dictionary, Accessed 02/08/2023.