When an employee from a company goes to a set of customers to get feedback on how their company's product is doing.
Example: The company hired a new head of customer success. When the new employee joined the company, they went on a customer listening tour to get feedback on what the company should improve in their product.
Jargonism is a Business English dictionary. You can learn about words and phrases that are commonly used in the workplace like Circle Back, Thought Leader, and Offsite. We also have a Word of the Day, which is a daily Business English vocabulary word that is commonly used in the workplace.
On this site, we also have templates on how to communicate effectively at work, such as requesting PTO, declining a promotion, and taking a sick day.
Word: Close It Out
Definition: To mark something as completed.
Example: This task has been fixed, so let's close it out within the task tracker.