Service Level Agreement

Definition: Contract for how long it will take to get a response to a service request.

Example: Jim negotiated an agreement with the vendor for a 24 hour SLA.

Variations :

Usage of "Service Level Agreement" by Country

Words Related to Service Level Agreement

Sync Up

Soft Launch


Spray And Pray

Soft Landing

Details About Service Level Agreement Page

Last Updated: September 17, 2015

Category: S